JobStaq - Notice history

All systems operational

Web interace - Operational

99.92% uptime
Feb 2024 · 99.77%Mar · 100.0%Apr · 100.0%

Previous page

Next page

Feb 2024
Mar 2024
Apr 2024

API - Operational

99.92% uptime
Feb 2024 · 99.77%Mar · 100.0%Apr · 100.0%

Previous page

Next page

Feb 2024
Mar 2024
Apr 2024

Customer portals - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

Previous page

Next page

Feb 2024
Mar 2024
Apr 2024

Notice history

View current status

Apr 2024

No notices reported this month

Mar 2024

MAR3
Infrastructure upgrades
CompletedMaintenance46 hours 11 minutes
  • CompletedMarch 04, 2024 at 10:11 PMUTC

    Over the course of today, we've gradually transitioned services over to the new cluster of servers, and as of writing, the old server has been turned off, soon to be decomissioned once we are confident there are no issues with the new setup. There were a couple of minor outages lasting a few minutes over the course of today - apologies for any inconvenience, though going forwards, the new setup should increase reliability and allow us to perform maintenance on systems without any noticable impact to users.

  • In progressMarch 03, 2024 at 12:00 AMUTC
    Maintenance is now in progress
  • PlannedMarch 03, 2024 at 12:00 AMUTC

    In response to recent performance and reliability issues, we're making some large changes to our infrastructure to improve the speed and reliability of the software going forwards. During this maintenance window, access to the JobStaq web interface, customer portals, and API may be unavailable.

Feb 2024

FEB18
Database upgrades
CompletedMaintenance4 hours 22 minutes
  • CompletedFebruary 18, 2024 at 4:22 PMUTC

    Everything is operating again, and the maintenance window has finished. Thanks for your patience, we'll continue to monitor things to make sure everything continues working as intended.

  • In progressFebruary 18, 2024 at 3:27 PMUTC

    We've put the API and server into maintenance mode while we work on creating backups and migrating data over to the new database.

  • PlannedFebruary 18, 2024 at 12:00 PMUTC

    We're making changes to our database infrastructure to increase resilience, in response to the brief outage experienced earlier this week. As a result, our API and web interface will be offline for a short period of time during this upgrade. The mobile apps will continue to work, though syncing will be unavailable until this upgrade has completed.

Server offline
ResolvedMajor outage1 hour 36 minutes
  • ResolvedUTC

  • MonitoringUTC

  • UpdateUTC

    Issues appear to have re-appeared so we will continue monitoring the incident.

  • IdentifiedUTC

    Our cloud provider appears to be experiencing network issues. We are working with them to identify and resolve these issues as soon as possible.

  • ResolvedUTC

    This incident has been resolved, and all services have returned to normal operation.

  • InvestigatingUTC
    We are currently investigating this incident.

Previous

Feb 2024 to Apr 2024

Next