Notice history

Jan 2024

Feb 2024

Mar 2024

Jan 2024

Feb 2024

Mar 2024

Jan 2024

Feb 2024

Mar 2024

Operational

Completed
March 04, 2024 at 10:11 PMUTC
Completed
March 04, 2024 at 10:11 PMUTC
Over the course of today, we've gradually transitioned services over to the new cluster of servers, and as of writing, the old server has been turned off, soon to be decomissioned once we are confident there are no issues with the new setup. There were a couple of minor outages lasting a few minutes over the course of today - apologies for any inconvenience, though going forwards, the new setup should increase reliability and allow us to perform maintenance on systems without any noticable impact to users.
In progress
March 03, 2024 at 12:00 AMUTC
In progress
March 03, 2024 at 12:00 AMUTC
Maintenance is now in progress
Planned
March 03, 2024 at 12:00 AMUTC
Planned
March 03, 2024 at 12:00 AMUTC
In response to recent performance and reliability issues, we're making some large changes to our infrastructure to improve the speed and reliability of the software going forwards. During this maintenance window, access to the JobStaq web interface, customer portals, and API may be unavailable.

Completed
February 18, 2024 at 4:22 PMUTC
Completed
February 18, 2024 at 4:22 PMUTC
Everything is operating again, and the maintenance window has finished. Thanks for your patience, we'll continue to monitor things to make sure everything continues working as intended.
In progress
February 18, 2024 at 3:27 PMUTC
In progress
February 18, 2024 at 3:27 PMUTC
We've put the API and server into maintenance mode while we work on creating backups and migrating data over to the new database.
Planned
February 18, 2024 at 12:00 PMUTC
Planned
February 18, 2024 at 12:00 PMUTC
We're making changes to our database infrastructure to increase resilience, in response to the brief outage experienced earlier this week. As a result, our API and web interface will be offline for a short period of time during this upgrade. The mobile apps will continue to work, though syncing will be unavailable until this upgrade has completed.

Resolved
February 14, 2024 at 4:00 PMUTC
Resolved
February 14, 2024 at 4:00 PMUTC
Monitoring
February 14, 2024 at 2:51 PMUTC
Monitoring
February 14, 2024 at 2:51 PMUTC
Update
February 14, 2024 at 2:38 PMUTC
Update
February 14, 2024 at 2:38 PMUTC
Issues appear to have re-appeared so we will continue monitoring the incident.
Identified
February 14, 2024 at 2:34 PMUTC
Identified
February 14, 2024 at 2:34 PMUTC
Our cloud provider appears to be experiencing network issues. We are working with them to identify and resolve these issues as soon as possible.
Resolved
February 14, 2024 at 2:34 PMUTC
Resolved
February 14, 2024 at 2:34 PMUTC
This incident has been resolved, and all services have returned to normal operation.
Investigating
February 14, 2024 at 2:24 PMUTC
Investigating
February 14, 2024 at 2:24 PMUTC
We are currently investigating this incident.

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Jan 2024 to Mar 2024

JobStaq - Notice history