Notice history

Dec 2020

Jan 2021

Feb 2021

Dec 2020

Jan 2021

Feb 2021

Dec 2020

Jan 2021

Feb 2021

Operational

Resolved
February 03, 2021 at 1:42 PM
Resolved
February 03, 2021 at 1:42 PM
Web interace is now operational! This update was created by an automated monitoring service.
Identified
February 03, 2021 at 1:41 PM
Identified
February 03, 2021 at 1:41 PM
Web interace cannot be accessed at the moment. This incident was created by an automated monitoring service.

Resolved
January 15, 2021 at 5:40 PM
Resolved
January 15, 2021 at 5:40 PM
This issue has now been resolved, and all affected certificates should now have been regenerated to include all of the required information in the correct styling.

If you notice any issues related to this incident, please contact our support team so we can help resolve these issues.
Identified
January 15, 2021 at 5:38 PM
Identified
January 15, 2021 at 5:38 PM
This issue appears to be caused by some recent changes to how backend tasks are performed, and as a result, a large amount of required data was not loaded from the database. This is now being corrected so that certificates are genereated correctly.
Investigating
January 15, 2021 at 4:48 PM
Investigating
January 15, 2021 at 4:48 PM
We have noticed issues where company details and branding aren't being applied to gas safety certificates issued from the app.

This issue is under investigation, and details as to the cause will be provided here once the cause has been found.

No notices reported this month

Dec 2020 to Feb 2021

JobStaq - Notice history