JobStaq - Notice history

All systems operational

Web interace - Operational

100% - uptime
Jan 2024 · 100.0%Feb · 99.77%Mar · 100.0%

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Jan 2024
Feb 2024
Mar 2024

API - Operational

100% - uptime
Jan 2024 · 100.0%Feb · 99.77%Mar · 100.0%

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Jan 2024
Feb 2024
Mar 2024

Customer portals - Operational

100% - uptime
Jan 2024 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2024
Feb 2024
Mar 2024

Notice history

Mar 2024

Infrastructure upgrades
  • Completed
    March 04, 2024 at 10:11 PM
    Completed
    March 04, 2024 at 10:11 PM

    Over the course of today, we've gradually transitioned services over to the new cluster of servers, and as of writing, the old server has been turned off, soon to be decomissioned once we are confident there are no issues with the new setup. There were a couple of minor outages lasting a few minutes over the course of today - apologies for any inconvenience, though going forwards, the new setup should increase reliability and allow us to perform maintenance on systems without any noticable impact to users.

  • In progress
    March 03, 2024 at 12:00 AM
    In progress
    March 03, 2024 at 12:00 AM
    Maintenance is now in progress
  • Planned
    March 03, 2024 at 12:00 AM
    Planned
    March 03, 2024 at 12:00 AM

    In response to recent performance and reliability issues, we're making some large changes to our infrastructure to improve the speed and reliability of the software going forwards. During this maintenance window, access to the JobStaq web interface, customer portals, and API may be unavailable.

Feb 2024

Database upgrades
  • Completed
    February 18, 2024 at 4:22 PM
    Completed
    February 18, 2024 at 4:22 PM

    Everything is operating again, and the maintenance window has finished. Thanks for your patience, we'll continue to monitor things to make sure everything continues working as intended.

  • In progress
    February 18, 2024 at 3:27 PM
    In progress
    February 18, 2024 at 3:27 PM

    We've put the API and server into maintenance mode while we work on creating backups and migrating data over to the new database.

  • Planned
    February 18, 2024 at 12:00 PM
    Planned
    February 18, 2024 at 12:00 PM

    We're making changes to our database infrastructure to increase resilience, in response to the brief outage experienced earlier this week. As a result, our API and web interface will be offline for a short period of time during this upgrade. The mobile apps will continue to work, though syncing will be unavailable until this upgrade has completed.

Server offline
  • Resolved
    Resolved

  • Monitoring
    Monitoring

  • Identified
    Update

    Issues appear to have re-appeared so we will continue monitoring the incident.

  • Identified
    Identified

    Our cloud provider appears to be experiencing network issues. We are working with them to identify and resolve these issues as soon as possible.

  • Resolved
    Resolved

    This incident has been resolved, and all services have returned to normal operation.

  • Investigating
    Investigating
    We are currently investigating this incident.

Jan 2024

No notices reported this month

Jan 2024 to Mar 2024

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