All systems operational

Web interace
99.93% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 99.77%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 202499.77% uptime
API
99.93% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 99.77%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 202499.77% uptime

Customer portals

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 2024100.0% uptime

Notice history

Feb 2024

Database upgrades
  • Completed
    February 18, 2024 at 4:22 PM
    Completed
    February 18, 2024 at 4:22 PM

    Everything is operating again, and the maintenance window has finished. Thanks for your patience, we'll continue to monitor things to make sure everything continues working as intended.

  • In progress
    February 18, 2024 at 3:27 PM
    In progress
    February 18, 2024 at 3:27 PM

    We've put the API and server into maintenance mode while we work on creating backups and migrating data over to the new database.

  • Planned
    February 18, 2024 at 12:00 PM
    Planned
    February 18, 2024 at 12:00 PM

    We're making changes to our database infrastructure to increase resilience, in response to the brief outage experienced earlier this week. As a result, our API and web interface will be offline for a short period of time during this upgrade. The mobile apps will continue to work, though syncing will be unavailable until this upgrade has completed.

Server offline
  • Resolved
    Resolved

  • Monitoring
    Monitoring

  • Identified
    Update

    Issues appear to have re-appeared so we will continue monitoring the incident.

  • Identified
    Identified

    Our cloud provider appears to be experiencing network issues. We are working with them to identify and resolve these issues as soon as possible.

  • Resolved
    Resolved

    This incident has been resolved, and all services have returned to normal operation.

  • Investigating
    Investigating
    We are currently investigating this incident.

Jan 2024

No notices reported this month

Dec 2023

No notices reported this month

Dec 2023 to Feb 2024