Web interace - Operational
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API - Operational
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Web interace is now operational! This update was created by an automated monitoring service.
Web interace cannot be accessed at the moment. This incident was created by an automated monitoring service.
This issue has now been resolved, and all affected certificates should now have been regenerated to include all of the required information in the correct styling.
If you notice any issues related to this incident, please contact our support team so we can help resolve these issues.
This issue appears to be caused by some recent changes to how backend tasks are performed, and as a result, a large amount of required data was not loaded from the database. This is now being corrected so that certificates are genereated correctly.
We have noticed issues where company details and branding aren't being applied to gas safety certificates issued from the app.
This issue is under investigation, and details as to the cause will be provided here once the cause has been found.
Jan 2021 to Mar 2021
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