JobStaq - Background processing issues – Incident details

All systems operational

Show current status

Background processing issues

ResolvedDegraded performance16 hours 11 minutes

Affected

Web interace

Degraded performance from 7:00 AM to 11:11 PM

API

Degraded performance from 7:00 AM to 11:11 PM

Other

Degraded performance from 7:00 AM to 11:11 PM

Email Sending

Degraded performance from 7:00 AM to 11:11 PM

SMS Sending

Degraded performance from 7:00 AM to 11:11 PM

Letter Sending

Degraded performance from 7:00 AM to 11:11 PM

  • ResolvedUTC

    All background jobs have been processed. We are working on improving monitoring & alerting around background jobs to ensure this does not happen again.

  • MonitoringUTC

    The backlog of queued background messages is currently recovering, and should catch up shortly.

  • InvestigatingUTC

    Background jobs are failing to execute in a timely manner.