JobStaq - PDF generation errors – Incident details

All systems operational

Show current status

PDF generation errors

ResolvedPartial outage5 minutes

Affected

Web interace

Operational from 2:33 PM to 2:38 PM

API

Operational from 2:33 PM to 2:38 PM

Customer portals

Operational from 2:33 PM to 2:38 PM

  • ResolvedUTC

    This incident has been resolved.

    This impacted anyone with a logo configured in their company's account which is included on the PDFs. The cause of this issue was due to recent changes to our infrastructure security configuration to prevent malicious bots causing impact on services was preventing our PDF generation system from loading logo images to include on PDFs.

  • InvestigatingUTC

    PDF generation for quotes, invoices and forms are currently failing.